New trends in public service and Citizens Communication
author: Jimmy Kevin Pedersen,
Ministry of Finance, Denmark
published: July 16, 2012, recorded: June 2012, views: 2840
published: July 16, 2012, recorded: June 2012, views: 2840
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Description
Jimmy Kevin Pedersen talks about the new Danish public strategy for digitasation 2011 - 2015, the focus on self-service, the good business-case and the considerations about supporting citizens with low it-skills.
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