I am a researcher in the Internet Services Research Center at Microsoft Research.

My interests are in using social data to help people find what they want and need. To this end, I use data from social networks to better understand people and their intents, to support exploration of relevant information, and to directly answer questions. My work involves a mix of research in social networking, content analysis, information retrieval, and various forms of big data analysis.

My previous research interests include JavaScript application monitoring and optimization, as well as improving the reliability of Internet services architectures and operations. I earned a Ph.D. and M.S. in computer science from Stanford University, and a B.S. in Electrical Engineering and Computer Science from U.C. Berkeley.