Bing Dialog Model: Intent, Knowledge and User Interaction

author: Harry Shum, Microsoft Research
author: Yu-Ting Kuo, Microsoft Research
published: Aug. 9, 2011,   recorded: February 2011,   views: 5693
Categories

Slides

Related content

Report a problem or upload files

If you have found a problem with this lecture or would like to send us extra material, articles, exercises, etc., please use our ticket system to describe your request and upload the data.
Enter your e-mail into the 'Cc' field, and we will keep you updated with your request's status.
Lecture popularity: You need to login to cast your vote.
  Delicious Bibliography

Description

The decade-old Internet search outcomes, manifested in the form of “ten blue links,” are no longer sufficient for Internet users. Many studies have shown that when users are ushered off the conventional search result pages through blue links, their needs are often partially met at best in a “hit-or-miss” fashion. To tackle this challenge, we have designed Bing, Microsoft’s decision engine, to not just navigate users to a landing page through a blue link but to continue engaging with users to clarify intent and facilitate task completion. Underlying this new paradigm is the Bing Dialog Model that consists of three building blocks: an indexing system that comprehensively collects information from the web and systematically harvests knowledge, an intent model that statistically infers user intent and predicts next action, and an interaction model that elicits user intent through mathematically optimized presentations of web information and domain knowledge that matches user needs. In this talk, I’ll describe Bing Dialog Model in details and demonstrate it in action through some innovative features since the launch of www.Bing.com

See Also:

Download slides icon Download slides: wsdm2011_shum_bdm_01.pdf (4.1 MB)


Help icon Streaming Video Help

Link this page

Would you like to put a link to this lecture on your homepage?
Go ahead! Copy the HTML snippet !

Write your own review or comment:

make sure you have javascript enabled or clear this field: